If your product does not arrive in the given time frame, then you can contact to customer services to confirm your order’s status.
Our products are stored in warehouses located in the Toronto, Canada. We use the service of express couriers such as DHL, FedEx, TNT, etc. We are offering free shipping to all countries except, Russia, Brazil, Israel, and OFAC and Sanctioned Countries. Our regular orders are usually shipped within 5-10 business days. Once the order is shipped, it usually takes 3-5 business days for the item to be delivered to your doorstep. We make every effort to fulfill orders as quickly as possible. Customized orders take 6 business days to create because they are specially made to order, so the delivery time might be processed.
Once the product is shipped, we will send you notification with the tracking details through an-email or you can track your order directly through our website by visiting this page (Order Tracking). This way you will be stay updated with progress of your shipment date and expected delivery date.
We finely crafted our designs for your satisfaction, to give you the best level of comfort. If you received a damage product, you can exchange it with any other product. You can contact our customer services for further assistance.